verdant-gorge

Introduction

This Privacy Policy explains how verdant-gorge collects, uses, and protects your personal information when you use our website or engage our travel services. We are committed to ensuring your privacy is protected in accordance with applicable data protection laws.

Information We Collect

We may collect the following types of information:

Contact information including name and email address
Travel preferences and requirements you share with us
Communication records between you and our team
Technical information including IP address, browser type, and device information
Cookie data as described in our Cookie Policy

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your travel inquiries and provide personalized recommendations
To process and manage your travel bookings
To communicate with you about your travel arrangements
To improve our services and website functionality
To comply with legal obligations
To send you relevant information about our services, with your consent

Legal Basis for Processing

We process your personal data based on:

Your consent when you submit inquiries or subscribe to communications
Contractual necessity when arranging your travel services
Legitimate interests in improving our services and maintaining business operations
Legal obligations under applicable laws

Information Sharing

We do not sell your personal information. We may share your data with:

Travel service providers (hotels, tour operators, transport companies) necessary to fulfill your booking
Payment processors for transaction handling
Legal authorities when required by law
Professional advisors under confidentiality obligations

All third parties are carefully selected and required to protect your information in accordance with applicable data protection laws.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Travel booking records are typically retained for seven years to comply with legal and tax obligations. Marketing communications data is retained until you withdraw consent.

Your Rights

Under data protection law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Object to processing of your personal data
Request restriction of processing
Data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom when booking international travel services. We ensure appropriate safeguards are in place to protect your data during such transfers.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or through direct communication.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

verdant-gorge
42 King Street
Manchester M2 6AQ
United Kingdom
Email: [email protected]